Introduction

Welcome to the ScriptDrop Pharmacy API.

Authentication

Authentication is performed using an API key and secret and sent using the Authorization header with the Basic realm.

To authorize, use this code:

api_key = "pk_myapikey1234"
api_secret = "tesk_myapisecret1234"

encoded_authorization = Base.url_encode64("#{api_key}:#{api_secret}")

authorization_header = "Basic #{encoded_authorization}"

ScriptDrop uses API keys to allow access to the API. Please contact our support team for API keys.

ScriptDrop expects for the API key to be included in all API requests to the server in a header that looks like the following:

Authorization: Basic encoded_authorization

V1 Orders

Create an Order

url = "https://pharmacy.scriptdrop.co/api/v1/orders"

headers = [
  {"Authorization", "Basic encoded_authorization"},
  {"Content-type", "application/json"}
]

sameday_order_params = %{
  "service_level" => "sameday",
  "service_date" => "2022-12-10",
  "service_window_number" => 1,
  "delivery_fee" => 5.00,
  "rx_amount_due" => 2.00,
  "other_items_amount_due" => 3.50,
  "delivery_notes" => "Deliver at front desk",
  "external_reference_number" => "238947",
  "pharmacy" => %{
    "npi" => "1234567890",
    "ncpdp" => "1234567"
  },
  "recipient" => %{
    "description" => "JOHN WAYNE DOE",
    "mobile_phone_number" => "1115550000",
    "home_phone_number" => "2225550000",
    "is_patient" => true,
    "address" => %{
      "street" => "1230 Street",
      "street2" => "Unit 1",
      "city" => "Columbus",
      "state" => "OH",
      "zipcode" => "43210"
    }
  },
  "patient" => %{
    "first_name" => "JOHN",
    "last_name" => "DOE",
    "gender" => "male",
    "date_of_birth" => "2000-02-01",
    "mobile_phone_number" => "3335550000",
    "home_phone_number" => "4445550000"
  },
  "prescriptions" => [
    %{
      "number" => "897234",
      "ndc" => "69618001436",
      "refrigeration" => "none",
      "days_supply" => 30,
      "fill_quantity" => 30.0,
      "fill_number" => 1,
      "patient_pay" => 50.0,
      "date_of_service" => "2019-02-03",
      "prescriber" => %{
        "first_name" => "Prescriber First",
        "last_name" => "Prescriber Last",
        "npi" => "1234567890",
        "address" => %{
          "street" => "1231 Street",
          "city" => "Columbus",
          "state" => "OH",
          "zipcode" => "43210"
        }
      },
      "payers" => [
        %{
          "bin" => "1112",
          "pcn" => "2222",
          "rx_group" => "123456",
          "coverage_type" => "primary",
          "government_plan_indicator" => false
        },
        %{
          "bin" => "1113",
          "pcn" => "2223",
          "rx_group" => "123456",
          "coverage_type" => "secondary",
          "government_plan_indicator" => true
        }
      ]
    }
  ],
  "other_items" => [
    %{
      "sku" => "2318901234234",
      "upc" => "1203492394823",
      "description" => "Snickers 6oz",
      "quantity" => 2
    }
  ]
}

HTTPoison.start()
HTTPoison.post(url, Jason.encode!(sameday_order_params), headers)

ondemand_order_params = %{
  "service_level" => "ondemand",
  "ready_at" => "2019-01-02T13:00:00-05:00",
  "delivery_fee" => 5.00,
  "rx_amount_due" => 2.00,
  "other_items_amount_due" => 3.50,
  "delivery_notes" => "Deliver at front desk",
  "pharmacy" => %{
    "npi" => "1234567890",
    "ncpdp" => "1234567"
  },
  "recipient" => %{
    "description" => "JOHN WAYNE DOE",
    "mobile_phone_number" => "1115550000",
    "home_phone_number" => "2225550000",
    "is_patient" => true,
    "address" => %{
      "street" => "1230 Street",
      "street2" => "Unit 1",
      "city" => "Columbus",
      "state" => "OH",
      "zipcode" => "43210"
    }
  },
  "patient" => %{
    "first_name" => "JOHN",
    "last_name" => "DOE",
    "gender" => "male",
    "date_of_birth" => "2000-02-01",
    "mobile_phone_number" => "3335550000",
    "home_phone_number" => "4445550000"
  },
  "prescriptions" => [
    %{
      "number" => "897234",
      "ndc" => "69618001436",
      "refrigeration" => "none",
      "days_supply" => 30,
      "fill_quantity" => 30.0,
      "fill_number" => 1,
      "patient_pay" => 50.0,
      "date_of_service" => "2019-02-03",
      "prescriber" => %{
        "first_name" => "Prescriber First",
        "last_name" => "Prescriber Last",
        "npi" => "1234567890",
        "address" => %{
          "street" => "1231 Street",
          "city" => "Columbus",
          "state" => "OH",
          "zipcode" => "43210"
        }
      },
      "payers" => [
        %{
          "bin" => "1112",
          "pcn" => "2222",
          "rx_group" => "123456",
          "coverage_type" => "primary",
          "government_plan_indicator" => false
        },
        %{
          "bin" => "1113",
          "pcn" => "2223",
          "rx_group" => "123456",
          "coverage_type" => "secondary",
          "government_plan_indicator" => true
        }
      ]
    }
  ],
  "other_items" => [
    %{
      "sku" => "2318901234234",
      "upc" => "1203492394823",
      "description" => "Snickers 6oz",
      "quantity" => 2
    }
  ]
}

HTTPoison.start()
HTTPoison.post(url, Jason.encode!(ondemand_order_params), headers)

shipping_order_params = %{
  "service_level" => "shipping",
  "service_date" => "2022-12-10",
  "delivery_fee" => 0.00,
  "rx_amount_due" => 0.00,
  "other_items_amount_due" => 0.00,
  "delivery_notes" => nil,
  "shipping" => %{
    "carrier" => "USPS",
    "carrier_service" => "USPS Priority Mail",
    "signature" => "none",
    "weight" => %{
      "unit" => "pound",
      "value" => 1.0
    },
    "package_code" => "usps_small_flat_rate_box",
    "dimensions" => %{
      "_comment" =>  "The dimensions key is not required if a package_code is sent
        but is being shown in this example as a demonstration of the structure",
      "unit" => "inch",
      "length" => 2.0,
      "width" => 1.0,
      "height" => 3.0
    }
  },
  "pharmacy" => %{
    "npi" => "1234567890",
    "ncpdp" => "1234567"
  },
  "recipient" => %{
    "description" => "JOHN WAYNE DOE",
    "mobile_phone_number" => "1115550000",
    "home_phone_number" => "2225550000",
    "is_patient" => true,
    "address" => %{
      "street" => "1230 Street",
      "street2" => "Unit 1",
      "city" => "Columbus",
      "state" => "OH",
      "zipcode" => "43210"
    }
  },
  "patient" => %{
    "first_name" => "JOHN",
    "last_name" => "DOE",
    "gender" => "male",
    "date_of_birth" => "2000-02-01",
    "mobile_phone_number" => "3335550000",
    "home_phone_number" => "4445550000"
  },
  "prescriptions" => [
    %{
      "number" => "897234",
      "ndc" => "69618001436",
      "refrigeration" => "none",
      "days_supply" => 30,
      "fill_quantity" => 30.0,
      "fill_number" => 1,
      "patient_pay" => 50.0,
      "date_of_service" => "2019-02-03",
      "prescriber" => %{
        "first_name" => "Prescriber First",
        "last_name" => "Prescriber Last",
        "npi" => "1234567890",
        "address" => %{
          "street" => "1231 Street",
          "city" => "Columbus",
          "state" => "OH",
          "zipcode" => "43210"
        }
      },
      "payers" => [
        %{
          "bin" => "1112",
          "pcn" => "2222",
          "rx_group" => "123456",
          "coverage_type" => "primary",
          "government_plan_indicator" => false
        },
        %{
          "bin" => "1113",
          "pcn" => "2223",
          "rx_group" => "123456",
          "coverage_type" => "secondary",
          "government_plan_indicator" => true
        }
      ]
    }
  ],
  "other_items" => [
    %{
      "sku" => "2318901234234",
      "upc" => "1203492394823",
      "description" => "Snickers 6oz",
      "quantity" => 2
    }
  ]
}

HTTPoison.start()
HTTPoison.post(url, Jason.encode!(shipping_order_params), headers)

The above command returns JSON structured like this:

{
  "order": {
    "id": "1234",
    "status": "new",
    "pickup": null,
    "delivery": null,
    "return": null,
    "cancellation": null,
    "eta": null
  }
}

This endpoint creates an order.

HTTP Request

POST https://pharmacy.scriptdrop.co/api/v1/orders

Body Parameters

Name	Type	Required	Length	Description
service_level	String	true		Indicate service level for order. Can be one of: sameday, ondemand, shipping.
service_date	ISO8601 date	Only for sameday and shipping		Indicates which day the order should be picked up on. Must be a future date the pharmacy is configured to have deliveries on.
service_window_number	Integer	false		Indicates which service window the order should placed in. Only used for sameday service level. Defaults to 1.
initiator	String	false		Indicates the source of the request. Must be one of: pharmacy.
ready_at	ISO 8601 timestamp	false		Indicates when the order will be ready by. Only used for ondemand service level. Defaults to current time.
delivery_fee	Decimal	Only for sameday		Delivery fee to be collected.
rx_amount_due	Decimal	Only for sameday		Copay to be collected for the order.
other_items_amount_due	Decimal	false. Only supported for sameday.		Fees related to other items to be collected.
delivery_notes	String	false	max: 280	Instructions visible to courier during delivery to assist with the delivery.
external_reference_number	String	false	max: 255	Reference number used to identify the order from an external system.
photo_id_required	Boolean	false. Only supported for sameday.		Indicates whether a photo ID is required for delivery.
pharmacy	Pharmacy	true		Pharmacy details.
recipient	Recipient	true		Recipient details.
patient	Patient	true		Patient details.
shipping	Shipping	Only for shipping		Additional information required for shipping.
prescriptions	Prescription[]	true		Prescriptions to be delivered.
other_items	OtherItem[]	false		Other items to be delivered, typically OTC items.

Pharmacy Parameters

Name	Type	Required	Length	Description
npi	String	true	is: 10	Pharmacy NPI for order
ncpdp	String	true	is: 7	Pharmacy NCPDP for order

Recipient Parameters

Name	Type	Required	Length	Description
description	String	true	max: 71	Describes the recipient. In cases where the patient is the recipient, this should be the first and last name of the patient.
mobile_phone_number	String	false	is: 10	Mobile phone number for the order recipient.
home_phone_number	String	false	is: 10	Home phone number for the order recipient
address	Address	true		Recipient's location (i.e. dropoff location).

Address Parameters

Name	Type	Required	Length	Description
street	String	true	max: 255	Street
street2	String	false	max: 255	Street Line 2 (ex. Unit 1)
city	String	true	max: 255	City
state	String	true	max: 2	Two-letter state abbreviation
zipcode	String	true	is: 5 or is: 9	Zipcode

Patient Parameters

Name	Type	Required	Length	Description
first_name	String	true	max: 30	Patient's first name.
last_name	String	true	max: 40	Patient's. last name
gender	String	true		Patient's gender. Can be one of: male, female, unspecified.
date_of_birth	ISO 8601 date string	true		Patient's date of birth.
mobile_phone_number	String	for shipping	is: 10	Patient's mobile phone number. Required for shipping if home_phone_number not provided.
home_phone_number	String	for shipping	is: 10	Patient's home phone number. Required for shipping if mobile_phone_number not provided.

Prescription Parameters

Name	Type	Required	Length	Description
number	String	true	max: 255	Rx number.
ndc	String	true	is: 11	National Drug Code.
refrigeration	String	true		Indicates whether the prescription needs to be refrigerated. Can be one of none, fridge, or frozen.
days_supply	Integer	true		Days supply.
fill_quantity	Decimal	true		Fill quantity.
fill_number	Integer	true		Fill number.
patient_pay	Decimal	true		Patient responsibility.
prescriber	Prescriber	true		Prescriber information.
date_of_service	String	false		Date of service for the prescription.
payers	Payer[]	true		Payer information.

Other Item Parameters

Name	Type	Required	Length	Description
upc	String	true		UPC
sku	String	true		SKU
quantity	Integer	true		Quantity being delivered
description	String	true		Short description of item being delivered

Prescriber Parameters

Name	Type	Required	Length	Description
first_name	String	true		Prescriber's first name
last_name	String	true		Prescriber's last name
npi	String	true		Prescriber's NPI
address	Address	true		Prescriber's address

Payer Parameters

Name	Type	Required	Length	Description
bin	String	true	max: 255	BIN
pcn	String	true	max: 255	PCN
rx_group	String	true		Rx group
coverage_type	String	true		Coverage type. Can be one of primary, secondary, or tertiary.
government_plan_indicator	Boolean	true		Indicates whether or not payer is a government plan.

Shipping Parameters

Name	Type	Required	Length	Description
carrier	String	true		Ground carrier to be used. Can be one of USPS, UPS, or FedEx.
carrier_service	String	true		Shipping service used. Can be one of UPS Ground, UPS 2nd Day Air, UPS Next Day Air, UPS Next Day Air Saver, FedEx 2 Day, FedEx Standard Overnight, FedEx Priority Overnight, FedEx Ground, FedEx Home Delivery, USPS Priority Mail, USPS Priority Mail Express, and USPS First Class Mail.
signature	String	true		Value indicating which signature method should be used. Can be one of none, required, adult_required, or patient_signature. All carriers support none. Other supported signature types by carrier: USPS  • POD signature (anyone can sign) = required  • Adult (over 21) = adult_required  • Patient (over 21) = patient_signature UPS  • Signature (anyone can sign) = required  • Adult (over 21) = adult_required FedEx  • Indirect (anyone can sign) = required  • Direct (Patient) = patient_signature  • Adult (over 21) = adult_required
saturday_delivery	Boolean	false		Value indicating whether Saturday should be included in possible days for delivery. This option is ONLY available for UPS 2nd Day Air and UPS Next Day Air.
weight.unit	String	true		Unit of measure for weight. Can be one of ounce or pound.
weight.value	Decimal	true		Package weight. Must be under 1 pound for USPS First Class Mail.
package_code	String	false		Code representing carrier specific package sizes. For USPS can be one of: usps_small_flat_rate_box, usps_medium_flat_rate_box, usps_large_flat_rate_box. For FedEx can be one of: fedex_envelope_onerate, fedex_small_box_onerate, fedex_medium_box_onerate, fedex_large_box_onerate, fedex_extra_large_box_onerate, fedex_pak, fedex_pak_onerate. If a package_code is selected, all dimension data will be overwritten by the selected default package dimensions.
dimensions	Object	false		Required if package_code is not set.
dimensions.unit	String	false		Unit of measure for dimensions. Must be inch. Required if package_code is not set.
dimensions.length	Decimal	false		Length of package. Required if package_code is not set.
dimensions.width	Decimal	false		Width of package. Required if package_code is not set.
dimensions.height	Decimal	false		Height of package. Required if package_code is not set.

200 Response Schema

See the 200 Response Schema under Get an Order.

Error Response

JSON example of a 400 response payload when shipping order is not eligible for Saturday delivery:

{
  "error": {
    "message": "Carrier service level does not offer saturday delivery."
  }
}

Cancel an Order

url = "https://pharmacy.scriptdrop.co/api/v1/orders/1234"

headers = [
  {"Authorization", "Basic encoded_authorization"},
]

HTTPoison.start()
HTTPoison.delete(url, headers)

On success the above command returns no response body

This endpoint cancels a specific order only if the order is new or submitted to courier.

HTTP Request

DELETE https://pharmacy.scriptdrop.co/api/v1/orders/:id

URL Parameters

Parameter	Description
:id	The ID of the order to delete

Success Response

HTTP status code 204

Error Response

JSON example of a 400 response payload when the order is in any status but new or submitted to courier:

{
  "error": {
    "message": "Order is not in a cancellable status"
  }
}

See also Errors

Get an Order

url = "https://pharmacy.scriptdrop.co/api/v1/orders/1234"

headers = [
  {"Authorization", "Basic encoded_authorization"},
  {"Content-type", "application/json"}
]

HTTPoison.start()
HTTPoison.get(url, headers)

JSON returned when a sameday or ondemand order is new:

{
  "order": {
    "id": "1234",
    "external_reference_number": null,
    "status": "new",
    "pickup": null,
    "delivery": null,
    "return": null,
    "shipping": null,
    "cancellation": null
    "eta": null
  }
}

JSON returned when a shipping order is new:

{
  "order": {
    "id": "1234",
    "external_reference_number": null,
    "status": "new",
    "pickup": null,
    "delivery": null,
    "return": null,
    "cancellation": null,
    "eta": null,
    "shipping": {
      "tracking_number": "128397192837",
      "tracking_url": "https://tools.usps.com/go/TrackConfirmAction?tLabels=128397192837",
      "carrier": "USPS",
      "carrier_service": "USPS Priority Mail",
      "label_pdf": "https://example.com/123123/13123123?param=value",
      "saturday_delivery": false,
      "cost": 2.95
    }
  }
}

JSON returned when a sameday or ondemand order is submitted to courier:

{
  "order": {
    "id": "1234",
    "external_reference_number": null,
    "status": "submitted to courier",
    "pickup": null,
    "delivery": null,
    "return": null,
    "shipping": null,
    "eta": {
      "arrival_at": "2023-10-11T15:40:40.765721Z",
      "type": "pickup"
    },
    "cancellation": null
  }
}

JSON returned when a sameday or ondemand order is picked up:

{
  "order": {
    "id": "1234",
    "external_reference_number": null,
    "status": "picked_up",
    "pickup": {
      "_comment": "Pickup information is not available for shipping orders",
      "occurred_at": "2019-01-01T01:00:00Z"
    },
    "delivery": null,
    "return": null,
    "shipping": null,
    "cancellation": null,
    "eta": {
      "arrival_at": "2023-10-11T15:40:40.765721Z",
      "type": "delivery"
    }
  }
}

JSON returned when a sameday or ondemand order is cancelled:

{
  "order": {
    "id": "1234",
    "external_reference_number": null,
    "status": "cancelled",
    "pickup": null,
    "delivery": null,
    "return": null,
    "shipping": null,
    "cancellation": {
            "occurred_at": "2023-10-17T10:15:08.773523Z",
            "reason": "Courier Company Reassignment"
        }
    "eta": null
  }
}

JSON returned when a sameday or ondemand order is successfully delivered:

{
  "order": {
    "id": "1234",
    "external_reference_number": null,
    "status": "delivered",
    "pickup": {
      "occurred_at": "2019-01-01T01:00:00Z"
    },
    "delivery": {
      "_comment": "Delivery information is not available for shipping orders",
      "occurred_at": "2019-01-01T02:00:00Z",
      "signature_url": "https://example.com/238947",
      "signed_by": "John Doe",
      "relationship": "Other",
      "other_relationship_description": "Sibling",
      "recipient_identification": null,
      "failure_reason": null
    },
    "return": null,
    "shipping": null,
    "cancellation": null,
    "eta": {
      "arrival_at": "2023-10-11T15:19:23.085272Z",
      "type": "delivery"
    }
  }
}

JSON returned when a sameday or ondemand order is successfully delivered and identification was collected from recipient:

{
  "order": {
    "id": "1234",
    "external_reference_number": null,
    "status": "delivered",
    "pickup": {
      "occurred_at": "2019-01-01T01:00:00Z"
    },
    "delivery": {
      "occurred_at": "2019-01-01T02:00:00Z",
      "signature_url": "https://example.com/238947",
      "signed_by": "John Doe",
      "relationship": "Other",
      "other_relationship_description": "Sibling",
      "recipient_identification": {
        "number": "TT123456789",
        "jurisdiction_code": "OH",
        "qualifier": "06",
        "type": "Driver License ID"
      },
      "failure_reason": null
    },
    "return": null,
    "shipping": null,
    "cancellation": null,
    "eta": {
      "arrival_at": "2023-10-11T15:19:23.085272Z",
      "type": "delivery"
    }
  }
}

JSON returned when a sameday or ondemand order is unsuccessfully delivered and being returned to the pharmacy:

{
  "order": {
    "id": "1234",
    "status": "delivery_attempted",
    "pickup": {
      "occurred_at": "2019-01-01T01:00:00Z"
    },
    "delivery": {
      "occurred_at": "2019-01-01T02:00:00Z",
      "signature_url": null,
      "signed_by": null,
      "relationship": null,
      "other_relationship_description": null,
      "recipient_identification": null,
      "failure_reason": "Patient Not Home"
    },
    "return": null,
    "shipping": null,
    "cancellation": null,
    "eta": {
      "arrival_at": "2023-10-11T15:19:23.085272Z",
      "type": "delivery"
    }
  }
}

JSON returned when a sameday or ondemand order is returned to the pharmacy:

{
  "order": {
    "id": "1234",
    "status": "returned_to_pharmacy",
    "pickup": {
      "occurred_at": "2019-06-06T15:57:03.672507Z"
    },
    "delivery": {
      "failure_reason": "Patient Not Home",
      "occurred_at": "2019-06-06T15:58:11.246000Z",
      "other_relationship_description": null,
      "signature_url": null,
      "recipient_identification": null,
      "signed_by": null
    },
    "return": {
      "occurred_at": "2019-06-06T15:59:11.246000Z"
    },
    "shipping": null,
    "cancellation": null,
    "eta": {
      "arrival_at": "2023-10-11T15:19:23.085272Z",
      "type": "delivery"
    }
  }
}

JSON returned when a shipping order is successfully delivered:

{
  "order": {
    "delivery": null,
    "external_reference_number": null,
    "id": "455",
    "pickup": null,
    "return": null,
    "shipping": {
      "carrier": "USPS",
      "carrier_service": "USPS Priority Mail",
      "cost": 7.49,
      "delivery": {
        "occurred_at": "2022-02-16T20:44:56.913400Z"
      },
      "saturday_delivery": false,
      "label_pdf": "/images/example_shipping_label.png",
      "tracking_number": "9205590258667011612249",
      "tracking_url": "https://tools.usps.com/go/TrackConfirmAction?tLabels=9205590258667011612249"
    },
    "status": "delivered",
    "cancellation": null,
    "eta": null
  }
}

This endpoint retrieves a specific order.

HTTP Request

GET https://pharmacy.scriptdrop.co/api/v1/orders/:id

URL Parameters

Parameter	Description
:id	The ID of the order to retrieve

200 Response Schema

Name	Type	Description
order.id	String	ID of the order
order.status	String	Current status of the order
order.external_reference_number	String	External reference number for the order
order.pickup	Pickup	Details about when the orders was picked up
order.delivery	Delivery	Details about when the order was delivered
order.return	Return	Details about the order's return to the pharmacy
order.shipping	Shipping	Shipping details for the order
order.cancellation	Cancellation	Details about an order's cancellation
order.eta	ETA	ETA details for the order

Pickup

Note: This section is not returned for shipping orders. The status field should be referenced for the current status of the order.

Name	Type	Description
occurred_at	ISO 8601 timestamp	Timestamp indicating when pickup occurred

Delivery

Note: This section is not returned for shipping orders. The status field should be referenced for the current status of the order.

Name	Type	Description
occurred_at	ISO 8601 timestamp	Timestamp indicating when delivery occurred.
signature_url	String	URL that can be used to download the signature image. The URL is only authenticated for a brief period of time. A new URL will be provided on each request. Only present when delivery was successful.
signed_by	String	Name of recipient who signed for the delivery. Only present when the delivery was successful.
relationship	String	Description of the relationship between the patient and recipient. Only present when the delivery was successful for sameday orders.
other_relationship_description	String	Description of the relationship between the patient and recipient. Only present when order.delivery.relationship is Other for sameday orders.
failure_reason	String	Reason why the delivery failed. Only present when the delivery was unsuccessful.
recipient_identification	RecipientIdentification	Information regarding identification of the recipient at the point of delivery.

Recipient Identification

Name	Type	Description
number	String	Identifier captured. Example: driver license number.
type	String	Human readable description of the type of identification collected at point of delivery.
qualifier	String	Qualifier corresponding to type. See the Recipient Identification Qualifiers table below for the mapping.
jurisdiction_code	String	Code representing the jurisdiction which issued the form of identification collected. Only used if identification type is a driver license or state issued ID. Example: "OH" for "Ohio".

Shipping

Name	Type	Description
tracking_number	String	Carrier tracking number
tracking_url	String	Carrier tracking url
carrier	String	Carrier used for the shipping service. Example: USPS
carrier_service	String	Carrier service used. Example: USPS Priority Mail
label_pdf	String	URL to PDF of the label to be placed on the package
cost	Decimal	Cost of shipping for the order
saturday_delivery	Boolean	Whether Saturday delivery was requested
delivery	ShippingDelivery	Shipping delivery details (null if shipment has not been delivered)

Shipping Delivery

Name	type	Description
occurred_at	ISO 8601 timestamp	Timestamp indicating when delivery occurred

Recipient Identification Qualifiers

Value	Description
01	Military ID
02	State Issued ID
03	Unique System ID
04	Permanent Resident Card (Green Card)
05	Passport ID
06	Driver’s License ID
07	Social Security Number
08	Tribal ID

Return

Name	type	Description
occurred_at	ISO 8601 timestamp	Timestamp indicating when return occurred

Cancellation

Name	type	Description
occurred_at	ISO 8601 timestamp	Timestamp indicating when cancellation occurred
cancellation_reason	string	Short phrase describing reason for cancellation

Possible Cancellation Reasons (Can Change)

Value
Patient no longer wants
Patient came to pickup
Medication not ready for delivery
No Coverage at this time
Copay Unpaid
Courier Company Reassignment
Pharmacy Closed
Pharmacy Closed for Lunch
Pharmacy too busy
Pharmacy Unwilling to Participate
Pharmacy Willing to Participate
Out of Stock
Unwilling to give to driver
Driver unwilling to wait
Unknown Reason
Pickup Address Inaccessible
Pickup Address Incorrect
Cold Chain Violation
Pickup Contact Unavailable
Delivery Job Expired
Excessive Courier Delay
Courier Initiated Cancellation
Duplicate Job Cancellation
Delivery Already Completed
Delivery Contents Damaged
Delivery Contents Incorrect
Not Ready for Pickup
Order Canceled
Incomplete Order Contents
Order Not Found
Wait Time Exceeded at Pickup
Item Not As Described
Other

ETA

Note: Currently shipping orders don't provide an ETA. If no ETA available or yet available, field will be null.

Name	type	Description
arrival_at	ISO 8601 timestamp	Timestamp indicating estimated datetime of arrival. When delivered or returned, arrival given is last ETA from before delivery.
type	String	Type of ETA. Can be one of pickup or delivery.

Get Multiple Orders

url = "https://pharmacy.scriptdrop.co/api/v1/orders"

headers = [
  {"Authorization", "Basic encoded_authorization"},
  {"Content-type", "application/json"}
]

HTTPoison.start()
HTTPoison.get(url, headers, params: ["ids[]": "1234", "ids[]": "1235"])

Response Containing One New and One Delivered Order

{
  "orders": [
    {
      "id": "1234",
      "external_reference_number": null,
      "status": "new",
      "pickup": null,
      "delivery": null,
      "return": null,
      "cancellation": null,
      "shipping": {
        "tracking_number": "128397192837",
        "tracking_url": "https://tools.usps.com/go/TrackConfirmAction?tLabels=128397192837",
        "carrier": "USPS",
        "carrier_service": "USPS Priority Mail",
        "label_pdf": "https://example.com/123123/13123123?param=value",
        "saturday_delivery": false,
        "cost": 2.95
      },
      "eta": null
    },
    {
      "id": "1235",
      "external_reference_number": null,
      "status": "delivered",
      "pickup": {
        "occurred_at": "2019-01-01T01:00:00Z"
      },
      "delivery": {
        "occurred_at": "2019-01-01T02:00:00Z",
        "signature_url": "https://example.com/238947",
        "signed_by": "John Doe",
        "relationship": "Other",
        "other_relationship_description": "Sibling",
        "recipient_identification": null,
        "failure_reason": null
      },
      "return": null,
      "shipping": null,
      "cancellation": null,
      "eta": {
        "arrival_at": "2023-10-11T15:19:23.085272Z",
        "type": "delivery"
      }
    }
  ]
}

This endpoint retrieves information for several orders at once.

HTTP Request

GET https://pharmacy.scriptdrop.co/api/v1/orders?ids=:order_ids

URL Parameters

Parameter	Description
:order_ids	An array of IDs for the orders you wish to retrieve, formatted as ids[]=1&ids[]=2, etc

200 Response Schema

Name	Type	Description
objects	Order[]	Array of Order objects as described under Get an Order.

Add Prescription to Order

url = "https://pharmacy.scriptdrop.co/api/v1/orders/:id/prescriptions"

headers = [
  {"Authorization", "Basic encoded_authorization"},
  {"Content-type", "application/json"}
]

params = %{
  "number" => "897234",
  "ndc" => "69618001436",
  "refrigeration" => "none",
  "days_supply" => 30,
  "fill_quantity" => 30.0,
  "fill_number" => 1,
  "patient_pay" => 50.0,
  "prescriber" => %{
    "first_name" => "Prescriber First",
    "last_name" => "Prescriber Last",
    "npi" => "1234567890",
    "address" => %{
      "street" => "1231 Street",
      "city" => "Columbus",
      "state" => "OH",
      "zipcode" => "43210"
    }
  },
  "payers" => [
    %{
      "bin" => "1112",
      "pcn" => "2222",
      "rx_group" => "123456",
      "coverage_type" => "primary",
      "government_plan_indicator" => false
    },
    %{
      "bin" => "1113",
      "pcn" => "2223",
      "rx_group" => "123456",
      "coverage_type" => "secondary",
      "government_plan_indicator" => true
    }
  ]
}

HTTPoison.start()
HTTPoison.post(url, Jason.encode!(params), headers)

The above command returns JSON structured like this:

{
  "order": {
    "id": "1234",
    "status": "new",
    "pickup": null,
    "delivery": null,
    "return": null
  }
}

This endpoint adds a prescription to an already existing order.

HTTP Request

POST https://pharmacy.scriptdrop.co/api/v1/orders/:id/prescriptions

Body Parameters

Name	Type	Required	Length	Description
number	String	true	max: 255	Rx number
ndc	String	true	is: 11	National Drug Code.
refrigeration	String	true		Indicates whether the prescription needs to be refrigerated. Can be one of none, fridge, or frozen.
days_supply	Integer	true		Days supply
fill_quantity	Decimal	true		Fill quantity
fill_number	Integer	true		Fill number
patient_pay	Decimal	true		Patient responsibility
prescriber	Prescriber	true		Prescriber's information
payers	Payer[]	true		Payer information

200 Response Schema

See the 200 Response Schema under Get an Order.

Remove Prescription from Order

url = "https://pharmacy.scriptdrop.co/api/v1/orders/:id/prescriptions/:rx_number"

headers = [
  {"Authorization", "Basic encoded_authorization"},
  {"Content-type", "application/json"}
]

HTTPoison.start()
HTTPoison.delete(url, headers)

On success the above command returns no response body

This endpoint removes a specific prescription from an order.

HTTP Request

DELETE https://pharmacy.scriptdrop.co/api/v1/orders/:id/prescriptions/:rx_number

URL Parameters

Parameter	Description
:id	The ID of the order that the prescription should be removed from
:rx_number	The prescription number to delete

Success Response

HTTP status code 204

Error Response

See Errors

V1 Pharmacies

Get Pharmacy Information

url = "https://pharmacy.scriptdrop.co/api/v1/pharmacies/1234567"

headers = [
  {"Authorization", "Basic encoded_authorization"},
  {"Content-type", "application/json"}
]

HTTPoison.start()
HTTPoison.get(url, headers)

JSON returned for a pharmacy's configuration:

{
  "pharmacy": {
    "photo_id_required": false,
    "delivery_fee": 1.99,
    "service_windows": [
      {
        "date": "2019-04-23",
        "service_level": "sameday",
        "number": 1,
        "cutoff": "2019-04-23T00:00:00-00:00",
        "start": "2019-04-23T01:00:00-00:00",
        "end": "2019-04-23T02:00:00-00:00"
      },
      {
        "date": "2019-04-23",
        "service_level": "sameday",
        "number": 2,
        "cutoff": "2019-04-23T00:01:00-00:00",
        "start": "2019-04-23T01:00:00-00:00",
        "end": "2019-04-23T02:00:00-00:00"
      }
    ]
  }
}

This endpoint retrieves configuration information for a specific pharmacy

HTTP Request

GET https://pharmacy.scriptdrop.co/api/v1/pharmacies/:id

Parameters

Name	Required	Length	Description
:id	true		The NPI or NCPDP of the pharmacy.
service_window_dates	false		Array of ISO 8601 formatted dates to include in the service_windows key in the response. By default only the current day will be included.

200 Response Schema

Name	Type	Description
photo_id_required	Boolean	Indicates whether we should require a photo ID on delivery by default for orders.
delivery_fee	Decimal	Default delivery fee for orders.
service_windows	ServiceWindow[]	Service window information.
shipping	Shipping	Shipping information.

Service Window

Name	Type	Description
date	ISO 8601 date	Date which the service window falls on.
service_level	String	Level of service for the service window.
number	Integer	1 based index of the service window for that day. This will be incremented by 1 for each subsequent service window on that day
cutoff	ISO 8601 timestamp	Timestamp indicating when an order would need to be submitted by to be placed in that service window. This is rendered in the pharmacy's local time with offset from UTC
start	ISO 8601 timestamp	Timestamp indicating the beginning of the service window, this is the earliest time that a courier will showup to pickup orders. This is rendered in the pharmacy's local time with offset from UTC
end	ISO 8601 timestamp	Timestamp indicating the end of the service window, this is the latest time that orders can be delivered by. This is rendered in the pharmacy's local time with offset from UTC

Error Response

See Errors

Errors

url = "https://pharmacy.scriptdrop.co/api/v1/orders"

headers = [
  {"Authorization", "Basic encoded_authorization"},
  {"Content-type", "application/json"}
]

invalid_sameday_order_params = %{
  "service_level" => "sameday",
  <!-- Note: An invalid service date -->
  "service_date" => "2019-01-02",
  "service_window_number" => 1,
  "delivery_fee" => 5.00,
  "rx_amount_due" => 2.00,
  "other_items_amount_due" => 3.50,
  "delivery_notes" => "Deliver at front desk",
  "external_reference_number" => "238947",
  "pharmacy" => %{
    "npi" => "1234567890",
    "ncpdp" => "1234567"
  },
  "recipient" => %{
    "description" => "JOHN WAYNE DOE",
    "mobile_phone_number" => "1115550000",
    "home_phone_number" => "2225550000",
    "is_patient" => true,
    "address" => %{
      "street" => "1230 Street",
      "city" => "Columbus",
      "state" => "OH",
      "zipcode" => "43210"
    }
  },
  "patient" => %{
    "first_name" => "JOHN",
    "last_name" => "DOE",
    "gender" => "male",
    "date_of_birth" => "2000-02-01",
    "mobile_phone_number" => "3335550000",
    "home_phone_number" => "4445550000"
  },
  "prescriptions" => [
    %{
      "number" => "897234",
      "ndc" => "69618001436",
      "refrigeration" => "none",
      "days_supply" => 30,
      "fill_quantity" => 30.0,
      "fill_number" => 1,
      "patient_pay" => 50.0,
      "date_of_service" => "2019-02-03",
      "prescriber" => %{
        "first_name" => "Prescriber First",
        "last_name" => "Prescriber Last",
        "npi" => "1234567890",
        "address" => %{
          "street" => "1231 Street",
          "city" => "Columbus",
          "state" => "OH",
          "zipcode" => "43210"
        }
      },
      "payers" => [
        %{
          "bin" => "1112",
          "pcn" => "2222",
          "rx_group" => "123456",
          "coverage_type" => "primary",
          "government_plan_indicator" => false
        },
        %{
          "bin" => "1113",
          "pcn" => "2223",
          "rx_group" => "123456",
          "coverage_type" => "secondary",
          "government_plan_indicator" => true
        }
      ]
    }
  ],
  "other_items" => [
    %{
      "sku" => "2318901234234",
      "upc" => "1203492394823",
      "description" => "Snickers 6oz",
      "quantity" => 2
    }
  ]
}

HTTPoison.start()
HTTPoison.post(url, Jason.encode!(invalid_sameday_order_params), headers)

The above command returns JSON structured like this:

{
  "error": {
    "message": "service_params invalid, target_date selected date must be a valid delivery date"
  }
}

JSON example of a 500 response payload:

{
  "error": {
    "message": "It appears something went wrong. Please feel free to reach out to us at 800-376-7715"
  }
}

The ScriptDrop Pharmacy API uses the following error codes:

Error Code	Meaning
400	Bad Request -- Your request is invalid.
401	Unauthorized -- Your API key is wrong.
403	Forbidden -- Request not authorized.
404	Not Found -- The specified resource could not be found.
405	Method Not Allowed -- You tried to access a route that's not allowed.
406	Not Acceptable -- You requested a format that isn't supported.
429	Too Many Requests -- You've hit your request limit. Retry in a few moments.
500	Internal Server Error -- We had a problem with our server. Try again later.
503	Service Unavailable -- We're temporarily offline for maintenance. Please try again later.